Terms of service

Welcome to PJ Enterprises. By accessing or using our website and purchasing our products, you agree to comply with and be bound by these Terms of Service. Please read these terms carefully before using our website or placing an order.

1. General Terms

This website is operated by PJ Enterprises. Throughout the site, the terms “we,” “us,” “our,” and “PJ Enterprises” refer to PJ Enterprises.

By using this website, you confirm that you are legally capable of entering into a transaction and agree to these Terms of Service and our applicable policies.

We reserve the right to update, modify or replace these Terms of Service at any time. Changes will become effective when posted on this website.

2. Products and Product Information

We make reasonable efforts to display product descriptions, images, specifications, colours and other information as accurately as possible.

However:

• Actual product colour may vary depending on your device or screen settings.
• Product measurements may have reasonable manufacturing variations.
• Product images may be for representation purposes where specifically stated.
• Product specifications, availability and pricing may change without prior notice.

We reserve the right to correct errors, inaccuracies or omissions and to update product information whenever necessary.

3. Pricing and Availability

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to:

• Modify prices at any time.
• Limit quantities available for purchase.
• Discontinue products.
• Correct pricing or listing errors.
• Cancel an order where there is an obvious technical, pricing or inventory error.

If an order is cancelled due to such an error, any payment already received for that order will be refunded through the applicable payment method.

4. Orders and Order Acceptance

Placing an order on our website does not automatically guarantee acceptance of the order.

We reserve the right to refuse, limit or cancel an order where there is a legitimate reason, including:

• Product being unavailable.
• Incorrect pricing or product information.
• Suspected fraudulent or unauthorized activity.
• Incorrect customer or delivery information.
• Duplicate or unusually large orders requiring verification.
• Previous misuse of our return, refund or payment process.

If we cancel an order after payment has been received, the applicable amount will be refunded.

5. Customer Information

You agree to provide accurate and complete information while placing an order, including your name, phone number, email address and shipping address.

Customers are responsible for ensuring that the delivery information provided is correct.

We are not responsible for delivery issues resulting from incorrect or incomplete information supplied by the customer, subject to applicable law.

6. Payments

Payments must be made through the payment methods made available on our website.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

We may use third-party payment processors to securely process transactions. We do not knowingly store complete card or banking credentials on our own servers where such information is handled by the payment provider.

7. Shipping and Delivery

We will make reasonable efforts to dispatch orders within the timeframe communicated on the website.

Delivery timelines may be affected by factors including courier delays, weather, public holidays, operational disruptions or circumstances outside our reasonable control.

Once an order has been handed over to the courier, delivery is also subject to the courier's operational process.

8. Cancellation

Order cancellation may be possible before dispatch, subject to the status of the order.

Once an order has been dispatched, cancellation may no longer be possible and the applicable return process may need to be followed.

9. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.

All returned products may be inspected before a refund or replacement is approved.

We reserve the right to reject return or refund claims that do not meet the applicable eligibility requirements, subject to applicable consumer protection laws.

10. Fraud, Misuse and Abuse

We take fraudulent transactions and misuse of our services seriously.

We may investigate activities including:

• False or misleading product damage claims.
• Returning a different product from the one purchased.
• Returning used, washed or altered products while claiming they are unused.
• Repeated or suspicious refund requests.
• Payment fraud or unauthorized transactions.
• Misuse of promotional offers.
• Providing false delivery or customer information.

Where reasonably necessary and permitted by law, we may share relevant transaction or claim information with payment providers, courier partners, marketplaces or appropriate authorities for verification or fraud prevention.

11. Intellectual Property

All website content, including text, graphics, logos, product images, designs, photographs, videos and other materials, is owned by or licensed to PJ Enterprises unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell or commercially use our website content without prior written permission.

12. Prohibited Use

You agree not to use our website for:

• Any unlawful purpose.
• Fraudulent transactions.
• Attempting to gain unauthorized access to our website or systems.
• Introducing malicious software or harmful code.
• Interfering with website security or functionality.
• Misusing our products, services or promotional offers.
• Any activity that may damage our business, website or customers.

13. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services or other service providers.

Your use of such third-party services may also be subject to their respective terms and policies.

14. Website Availability

We do not guarantee that our website will always be available, uninterrupted or error-free.

We may temporarily suspend, modify or discontinue portions of the website for maintenance, updates, security reasons or other operational requirements.

15. Limitation of Liability

To the extent permitted by applicable law, PJ Enterprises will not be responsible for indirect, incidental or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or restrict any liability or consumer right that cannot legally be excluded or restricted under applicable law.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute will be subject to the jurisdiction of the courts having appropriate jurisdiction under applicable law.

17. Changes to These Terms

We may update these Terms of Service from time to time. The latest version will always be posted on this page with the updated date.

Your continued use of our website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.

18. Contact Information

PJ Enterprises
Email: pjenterprises0104@gmail.com

For questions regarding these Terms of Service, please contact us using the email address above.

Note: This is a business-friendly template, not a substitute for review by an Indian lawyer. For a Shopify store selling to Indian consumers, it's worth having the final version checked against your exact products, payment methods, shipping setup and applicable consumer/e-commerce requirements.